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Submitting Invoices

Invoices must include the purchase order number whenever possible and must be mailed to Accounts Payable or the respective health authority Accounts Payable office.

Payment Options

Although Support Services prefers all payments to be processed electronically, in the event of a cheque being issued, payment will be sent out via Canada Post.  Cheques may not be picked up.


Support Services will pay a vendor only the negotiated and accurate price of a product or service.  Vendors shall accurately price all products sold to Support Services. 

Invoice Discrepancies

Vendors shall conduct regular business reviews with Support Services to assure timely resolution of invoice discrepancies.  Support Services will not pay vendors any late charges unless explicitly and contractually defined.

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