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BCCSS is Supply Chain Organization of the Year

BC Clinical and Support Services (BCCSS) Named Supply Chain Organization of the Year by Healthcare Supply Chain Network (HSCN)

December 13, 2017

This annual award goes to a healthcare organization that demonstrates excellence in teamwork, innovation, customer service, patient care and comprehensive strategic planning.  BCCSS Supply Chain’s services uniquely cover the full spectrum of supply chain related services; from supplier to bed side. This allows the effective development of end-to-end supply chain strategies focused on improved patient care, patient and practitioner safety, cost and commercial risk reduction, while improving the predictability and capacity of supply chain processes.

“Removing the noise” from a clinician’s day is at the very core of our organization and is reflected in our supply chain management,” said Jim Cochran, VP of Supply Chain.

“BCCSS Supply Chain’s first priority is to promote and benefit the health and wellbeing of British Columbians across the province.  By focusing on service excellence and improvement initiatives, BCCSS Supply Chain gives time back to healthcare professionals to do what they do best - patient care.” 

Major achievements for BCCSS Supply Chain for 2017 include establishing procurement, inventory and in-hospital replenishment at the Tech Acute Care Centre (TACC) and Comox Valley Hospital and Campbell River Hospital as part of the North Island Hospital project.  In addition, Supply Chain staff remained on the forefront of last summer’s wildfire emergency response in the Northern and Interior regions by managing the re-distribution and re-direction of medical supplies, equipment and medicines.

BCCSS owned and managed distribution facilities across the province delivered over 120 million units of products to over 700 affiliated sites in fiscal year (FY) 16/17.  In addition, the procure-to-pay processes dispositioned 1.24 million transactions annually; this includes customer requisitions, purchase orders, vendor invoices, employee expenses, and physician payments.

"BC Clinical and Support Services demonstrated a remarkable understanding of how a team should work for the benefit of the organization and the patients it serves,” said Susan Smith, GM for Healthcare Supply Chain Network. “Recognition of the role of every stakeholder along the supply chain, from clients to suppliers, distributors and patients, BCCSS’ team showed how facilitation, functional expertise, clinical influence and information technology fused together makes healthcare operations happen and patient care improvements a reality.”

BCCSS Supply Chain is featured in HSCN’s December edition e-newsletter and will be presented the award in May at the HSCN 2018 National Healthcare Supply Chain Conference and Exhibition in Toronto, ON.

Established in September 2015, BC Clinical and Support Services (BCCSS) Society’s mandate is to promote health in the province through coordinating, managing, and/or providing clinical, diagnostic and support services to BC’s health care system for the benefit of all users.  BCCSS’ Clinical Services Division includes BC’s Agency for Pathology and Laboratory Medicine and the BC Provincial Blood Coordinating Office.  BCCSS’ Support Services Division includes Supply Chain, Accounts Payable, Technology Services, Payroll, Employee Records and Benefits, and Revenue Services

Healthcare Supply Chain Network was established in 2002. It has since developed into a national, volunteer-based, not-for-profit network of healthcare providers and suppliers. HSCN is dedicated to identifying and implementing leading practices, enhancing members' efficiency and effectiveness through professional development programs, and providing networking opportunities where supply chain professionals can share experiences and solutions to common challenges. Visit

BC Clinical and Support Services
Media Contact: Amanda Smith
Telephone: 604-297-9537
Mobile: 778-846-4116

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